Customer Service Specialist for an International Group

About the role

This role is pivotal in supporting our client's international trading operations, specifically within the customer service domain. You will be responsible for managing customer orders and contracts, ensuring seamless communication between clients and internal teams. The position requires a dynamic individual who can efficiently juggle multiple tasks and contribute to a small, dedicated customer service team.

You are offered

Opportunity for rapid career progression based on merit within a stable, family-owned group. Enjoy a supportive work environment with attractive vacation benefits.

Work tasks

• Register new contracts and amendments in the ERP system.
• Process and book customer orders accurately and efficiently.
• Provide administrative and operational support to the Sales Management team.
• Act as a communication link between customers and internal departments.

We are looking for

• Advanced knowledge of English (spoken and written)
• Strong organizational and time-management skills
• Proficiency in Microsoft Outlook, Excel, and Word
• Detail-oriented and customer-focused approach
• Team-oriented mindset with a proactive and flexible attitude

Our recruitment process

This recruitment process is handled by Academic Work and it is our client’s wish that all questions regarding the position is directed to Academic Work.

Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests: one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.